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Frequently Asked Questions
1. Advertising your property
- How much does it cost to advertise my holiday home?
- Why do I need to advertise my holiday home with Direct Holiday Lets?
- What do I need in order to advertise my holiday home?
- Can I only advertise holiday rentals in Europe?
- Can I advertise my own private website within my ad?
- Im a letting/estate agent, can I advertise on this site?
- How do I advertise my holiday home with you?
- Can I change my advert after initially placing the ad?
- How can I improve the performance of my adverts?
- What kind of photo´s must I use and what format?
- Can you advise me on what kind of photo´s to show and how to present them correctly?
- What happens if someone would like to make a booking?
- I see that you have "Featured Rentals" on the website. Whats all that about?
| 1. Advertising your property |
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How much does it cost to advertise my holiday home?
€75 per year for the first property and then €45 for each extra property. For a limited period we are also offering 1 years advertising free. 24 months for the price of 12. Why do I need to advertise my holiday home with Direct Holiday Lets? By advertising your holiday home with us you are giving your holiday home the maximum exposure in order to put it out there in front of potentially hundreds of thousands of holidaymakers just looking for their next holiday accommodation online. Oh and its free by the way. In our experience advertising your holiday rental online using a service like ours is the most effective form of advertising. What do I need in order to advertise my holiday home? Up to 10 quality digital pictures of the property, a good description of the property including all of its features, local activities and as much information as possible to attract potential customers to your property. You will also need an email address and telephone number that customers can use to contact you with enquiries or to book. The more contact information that you include the less chance there is of you missing an enquiry or booking. Can I only advertise holiday rentals in Europe? No. It does not matter which country your holiday home is in. Holiday homes are required worldwide. We are also happy to list all kinds of holiday accommodations including villas, cottages, apartments, gites and other self catering accommodation. We have a wide range of accommodations including holiday lets spain france florida italy and worldwide. Can I advertise my own private website within my ad? Yes or course. This is not a problem. Just place a link to your own personal website within the property description somewhere. I'm a letting/estate agent, can I advertise on this site? Yes you can but you must make the enquirer aware that you are acting on behalf of the owner. |
| 2. Managing your advert and photo´s |
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How do I advertise my holiday home with you?
Its easy to advertise your holiday home with us. You simply register on our site, choose your username and password, enter your property description,images, availability and rates. Then once done, your property is active and live on the site immediately. Can I change my advert after initially placing the ad? Yes of course. You are in full control of your ad at all times. Simply log in to the website using your provided login details. You can then modify your property completely including the images, description and availability but must reflect the initial property advertised. We reserve the right to remove any ad that has been modified to reflect a different property entirely. How can I improve the performance of my adverts? Its crucial that you include as much information as possible when placing your adverts. Make sure that information such as local area info, property facilities and description of the property are as accurate as possible. You need to be honest with potential renters. If the holiday rental is not suitable for the disabled do not state in your advert that it is. If it is 1 hour from the nearest airport do not say that it is 20 minutes away. At the same time you need to sell the features and benefits of your holiday home in order to attract as many people as possible. If you mislead your customers you are losing a great opportunity to get repeat business as well as referrals from every customer. What kind of photo´s must I use and in what format? You are entitled to upload a maximum of 10 photo´s to your advert. The photo´s need to be in jpeg/jpg format and ideally be 466 in width x 266 in height. In the event that the pictures are uploaded in different sizes to this, you will have the option to "crop" the images to the correct size. Please just follow the instructions to do so Can you advise me on what kind of photo´s to show and how to present them correctly? With Direct Holiday Lets you have the ability to upload upto 10 digital photo´s of your holiday rental. Its important that you allow them to sell the property to your viewers effectively. The old saying "A picture paints a thousand words" is quite true. We suggest getting a mixture of photo´s including the inside and outside of the property. For example, shots of the pool, gardens, bedrooms, living area and bathrooms. The most important thing is that they are taken in good light and that they make your holiday rental as attractive and as inviting as possible. The photo´s will need to be in jpeg/jpg format. What happens if someone would like to make a booking? All bookings and enquiries are done directly with the owner. There is no middle man involved what so ever. If a customer uses the contact form on your advert, an email will go directly to you. You will also have the ability to list all of your contact phone numbers so that a potential customer can call you direct. I see that you have "Featured Rentals" on the website. Whats all that about? Our featured rentals appear within only 4 slots on the website and give your property even great prominence. For just €20 per month you can list your property as featured. This means that your property will share a featured slot with only 3 other properties and will each be rotated randomly. Or if you would prefer to have exclusive rights to one of the slots the price is €69 per month but exposure is obviously far greater. |
| 3. Troubleshooter |
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Why cant I log in to the owners area?
Firstly, make sure that you do not have CAPS LOCK on when typing in your username and password as these are case sensitive. You also need to check to make sure you have entered your password in correctly. If you are unsure you can click the "Request Password" link on our owners page. You will then be emailed your password so that you may log in again. If you are still experiencing problems, please use our contacts page to inform us of any issues that you have and we will respond promptly to rectify things for you. Who can I contact for help? We are always here to answer any questions that you may have or resolve any issues that you are experiencing. You can contact us 24 hrs a day using our contacts page. We will endeavour to answer your query within 24hrs. Alternatively you can call us on one of our contact numbers if your query is of an urgent nature and you need to speak to someone quickly. Please use our support number on our contacts page. |
| 4. Help and Support |
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How can I contact Direct Holiday Lets if I need help?
Whether its via email or via telephone we are always here to answer any questions that you have. Please use our contact form in order to email us or give us a call. Our support team a available via telephone between 9am and 6pm GMT. Do you have any technical support pages? We do not have any technical support pages as such but we do have our holiday forum where you can post any technical enquiries or give us any feedback on the site. |



